Legal notice
The owner of this website is Alphatrad France SAS, a simplified joint stock company with share capital of €1,000,006, registered with the Evry Trade and Companies Register under number 323 161 810, with its registered office at 15 rue du Roussillon, BRETIGNY-SUR-ORGE (91220) (email: info@alphatrad.fr), telephone +33 1 87 33 00 30, intra-community VAT number FR27 323 161 810. Siret number: 323 161 810 00193.
The website publication director is Mr Frédéric Ibanez in his capacity as Chairman,
the service provider providing direct and permanent storage is M2i – 5 ter chemin de la marnière – 91630 Marolles-en-Hurepoix – Tel: +33164905558
The user acknowledges having read these conditions of use and undertakes to comply with them.
The user of the website acknowledges having the skills and resources required to access and use this site.
The user of the website acknowledges having checked that the computer configuration being used does not contain any viruses and that it is in perfect working order.
The operator of the website makes every effort to provide users with available and verified information and/or tools, but cannot be held responsible for errors, lack of availability of functionalities and/or the presence of viruses on its site and/or on the site.
The information provided by the website operator is given for information purposes only and does not exempt the user from carrying out an additional, personalised analysis.
The website operator cannot guarantee the accuracy, completeness or topicality of the information published on its website.
Consequently, the user acknowledges that they are using this information under their sole responsibility.
In accordance with Article 32 of the amended French Data Protection Act of 6 January 1978, users are hereby informed that the information communicated by users via the forms on the site is intended for use by the website publisher, who is responsible for processing it for administrative and commercial management purposes and for commercial canvassing. The information required to respond to your request is marked with an asterisk. If the mandatory fields are not completed, it will not be possible to process the request.
Users are informed that they have the right to access, rectify, question, object on legitimate grounds and object to commercial prospecting regarding their personal data, which they may exercise by sending an email to the following address: droitdacces@alphatrad.com.
Users are informed that when they visit the site, a cookie may be automatically installed on their browser.
A cookie is a block of data that does not allow users to be identified, but is used to record information about their browsing on the site.
You can set your browser to notify you of the presence of cookies and refuse them if you wish, as described at the following address: https: //www.cnil.fr/.
The user has the right to access, withdraw and modify personal data communicated via cookies under the conditions indicated above.
The user is required to comply with the provisions of the amended French Data Protection Act of 6 January 1978, any breach of which may result in criminal penalties.
In particular, the user must refrain, with regard to personal data to which it has access, from any collection, misuse or, in general, any act likely to infringe the privacy or reputation of individuals.
The general structure, as well as the software, texts, images (animated or not), sounds, know-how and all other elements making up the site are the exclusive property of the website publisher.
Any total or partial representation of this site without the express authorisation of the website publisher is prohibited and constitutes an infringement punishable by articles L.335-2 et seq. of the French Intellectual Property Code.
The same applies to any databases appearing on the website, which are protected by the provisions of the Act of 1 July 1998 transposing the European Directive of 11 March 1996 on the legal protection of databases into the Intellectual Property Code.
The trademarks of the website publisher and its partners, as well as the logos appearing on the site are semi-figurative or not and are registered.
Any total or partial representation of these trademarks or logos without the express authorisation of the website publisher is there fore prohibited in accordance with articles L.713-2 et seq. of the French Intellectual Property Code.
Users of and visitors to the website may not set up a hyperlink to this site without the express prior authorisation of the website publisher.
The website publisher cannot be held responsible for access by users via the hypertext links set up on the website to other resources on the internet.
PERSONAL DATA PROTECTION POLICY
1. Collecting information
We collect information when you log on to our site, when you request a quote, information or place an order with us. The information collected includes the name of your company/legal entity or your name in the case of an individual. In the case of a legal entity, the name of our correspondent(s), their e-mail address and telephone number will also be recorded. The data required for invoicing will also remain in our possession. Payments made online are secure and we have no knowledge of the bank details entered for payment, which remain the responsibility of the bank or Paypal. If you have provided us with your bank details (account details or IBAN), they are converted securely in accordance with GDPR standards.
When you connect to our website, we automatically receive and save information from your computer and browser, namely your IP address, your word processing software, their versions and type of hardware (PC, MAC, tablet, laptop, etc.).
2. Use of information and confidentiality and disclosure to third parties
We are the sole owners of the information collected on our sites. Any information we collect is used only for internal purposes and will never be sold, exchanged, transferred or given to any other company for any reason, except at the official request of the relevant authorities who may be legally investigating illegal activities, suspected fraud or situations involving potential threats to the physical safety of any person, breaches of our terms of use, or when we are required to do so by law. This does not include trusted third parties who assist us in operating our website, implementing or modifying our management program or conducting our business, so long as those parties agree to keep this information confidential. Your data will never be transferred or processed outside the European Union. We do not send out newsletters.
3. Information protection
We implement a variety of security measures to safeguard the security of your personal information in accordance with the recommendations of the GDPR text with which we are compliant. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees and service providers who need to perform a specific task (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.
4. Cookies
Cookies improve access to our site and identify repeat visitors. However, this use of cookies is in no way linked to any personally identifiable information on our site.
What are cookies?
A cookie is a small file stored by a server on a user’s terminal (computer, telephone, etc.) and associated with a web domain (i.e. in most cases with all the pages of a single website)
Why does Alphatrad France (Optilingua Group) use cookies?
Alphatrad France uses cookies that are strictly necessary and essential for you to be able to use our websites, allowing you to move around freely, use secure areas, personalised options, etc.
Additionally, Alphatrad France and the companies in the Optilingua group use cookies that collect data relating to the analysis of website use. These are used to help improve customer service, by measuring the use and performance of the site, to optimise and personalise it.
Our websites may also include links to social networks (such as Facebook, Twitter or Linkedin). Alphatrad France does not control the cookies used by these external websites. For more information on cookies from social networks or other external websites, we advise you to check their own cookie policies.
Alphatrad France also uses Google services, namely Google Ads and Google Analytics:
These Google services also use cookies to analyse your use of the website. As a result, Google also has access to the data that you authorise it to collect when you select the cookies on connecting to our site.
HOW GOOGLE USES COOKIES:
– Google Analytics: helps website and application owners to understand how visitors interact with said sites and apps. This tool may use a set of cookies to collect information and provide website usage statistics without personally identifying website visitors. The main cookie used by Google Analytics is “_ga.
– Google Ads: is Google’s online advertising programme. This service helps website and application partners to promote their website and develop their customer base. Google Ads uses cookies that do not contain any personal data. The purpose of these cookies is to improve the effectiveness of advertising delivered via the ad network, optimise the relevance of campaign ads, improve performance reports and reduce advertising pressure.
– Google Tag Manager (GTM) helps website owners manage their tags without having to modify the site’s source code. Google Tag Manager does not use cookies. This service enables data to be collected in order to carry out diagnostics and improve the quality of the site. The data collected using Google Tag Manager does not contain any personally identifiable information. It is only when used with other Google services (Google Analytics, for example) that such data is collected, and we ask for your consent when configuring your cookies.
– Google reCAPTCHA is a Google security service that differentiates between human users and robots (bots) that can scan your site and send spam. This service involves the collection of personal data for which we ask for your consent when configuring your cookies.
For more information on the use of certain data collected by Google, please refer to Google’s Privacy Policy and Terms of Use.
What are the different types of cookie?
Technical cookies: these cookies are essential and strictly necessary for the proper functioning of a website and the use of the various options and services it offers.
For example, those used to maintain the session, manage response time, performance or validation of options, use security features, share content with social networks, etc.
Personalisation cookies: these cookies allow the user to specify or personalise certain characteristics of the general options of the website, for example, to define the language, regional configuration or type of browser.
Analytical cookies: there cookies are used by our web portals to create browsing profiles and to determine user preferences in order to improve the products and services on offer.
For example, an analytical cookie would be used to monitor which geographical areas
are most interesting to a user, which product is the most
popular, etc.
Advertising cookies: these cookies enable advertising spaces to be managed on the basis of specific criteria. For example, frequency of access, content edited, etc.
Advertising cookies make it possible, through advertising management, to store behavioural information by observing habits, studying access and forming a profile of user preferences, in order to offer advertising linked to the user’s interests.
Time-dependent:
Session cookies: these cookies last as long as the user is browsing the website and are deleted at the end of the session.
Persistent cookies: these cookies remain stored on the user’s terminal for a longer period, making it easier to control the selected preferences without having to repeat certain settings each time the website is visited.
How can I refuse cookies?
With the exception of strictly necessary cookies, the storage of a cookie on a terminal requires your consent, which we request when you connect to our site. Users are free to refuse all types of cookies that are not strictly necessary for the operation of the site. If you continue to browse our website without refusing the recording of these cookies, this implies that you accept their use.
Please note that if you refuse or delete cookies when browsing the Alphatrad France website, we will not be able to retain your preferences, certain page functions will not be operational and, each time you browse our website, we will have to ask you for your permission to use cookies again.
If you nevertheless decide to modify the configuration of your access to the website, you should know that it is possible to delete cookies or prevent this information from being saved on your computer at any time by modifying your browser configuration settings:
Configuring cookies on Microsoft Edge
<ahref=”https://support.mozilla.org/fr/kb/effacer-cookies-donnees-site-firefox” target=”_blank” rel=”noreferrer noopener”>Configuring cookies on Firefox
Configuring cookies on Google Chrome
Configuring cookies on Safari
These browsers are subject to updates or modifications, so we cannot guarantee that they will be completely adapted to your browser version. You may also be using another browser that is not covered by these links, such as Opera, Konqueror, Arora, Flock, etc. To avoid these discrepancies, you can access the settings directly from your browser’s options, which are generally found in the Options menu, in the “Privacy” section. (Please consult your browser help for more information).
So what does the above information mean?
If you accept our cookies, this allows us to improve Alphatrad France’s websites in order to provide you with optimum access and to offer you a more efficient and personalised service.
In addition, you can configure your browser so that only the websites or trusted pages you are currently browsing accept cookies, allowing you to select your preferences.
By providing this policy, Alphatrad France is demonstrating its commitment to current legislation on the use of cookies by providing you with information on the types of cookie we use and why we use them. We strive to provide you with transparency regarding the data processed when you browse our website on your computer.
This policy is reviewed periodically to ensure that it is up to date and may be amended. We recommend that you regularly visit the page where we will inform you of any updates.
Where can I get more information?
If you have any questions about how we use cookies that are not answered in this policy, please send us your comments via customer services.
If you need more information about cookies, please consult the CNIL website.
5. Microsoft Clarity
We work in partnership with Microsoft Clarity and Microsoft Advertising to gain better understanding of how you use and interact with our website through behavioural indicators, heatmaps and Session Replay technology in order to improve and market our products and services. Website usage data is captured using proprietary and third-party cookies and other tracking technologies to determine the popularity of our products/services and your online activity. We also use this information for site optimisation, fraud detection, security protection and advertising. For further information on how Microsoft collects and uses your data, please consult the Microsoft privacy statement.
6. Data storage:
For internal management and tax purposes, we will automatically retain your data for 5 years plus the current year. If at the end of this period no commercial relationship is recorded between our companies, they will automatically be deleted from our servers. By entering into a commercial relationship with our company, you automatically and irrevocably accept this provision.
7. Unsubscribing
We use the email address you provide to send you information and updates about your order and occasional information about our language services. You can unsubscribe from receiving information about our services at any time. However, you will continue to receive information relating to your order. By requesting a quote, information or a service, you irrevocably agree to the use of the email addresses you have provided and you accept our general terms and conditions of sale.
8. Consent
By using our site, you agree to our above-mentioned privacy policy.
You have the right to access, rectify or delete your personal data by sending a request to the following address: data@alphatrad.fr We have implemented all the necessary security measures to protect your data and undertake to inform you of any security breach and the measures taken to remedy it.